TRUST 101
By Hafeni Mthoko: Project strategist and evaluator Reflecting on the MobiSAM baseline study, one theme that keeps arising when discussing service delivery satisfaction and participation in local government is that of trust. Some of...
Monthly Archive: October 2016
Making it easier to interact with public service providers
By Thozi Ngeju: Makana Coordinator 2017 is dawning. With that, the test to see if our hard work has paid off. We’ve had a few workshops with some choice Makana Municipality personnel. Their input...
Unraveling the Mindsets of Stakeholders
By Professor Caroline Khene: Co-Director & Strategy & Evaluation Manager and Joshua Osah: Project strategist and evaluator When we think of strategy we try to think of some sort of plan, some sort of direction...
MobiSAM: A means to increased citizen participation and communication between citizens and local government
By: Ingrid Siebörger When I was asked to do this week’s blog post, I had to wrack my brain about what I should write about. It occurred to me that we have not discussed...