The language of citizen engagement
By Mwazvita Machiri: Project strategist and evaluator As a member of the MobiSAM team one of my core tasks have been to attend a number of Municipal meetings and forums including: communication forums, the...
Category: Team & guest contributions
TRUST 101
By Hafeni Mthoko: Project strategist and evaluator Reflecting on the MobiSAM baseline study, one theme that keeps arising when discussing service delivery satisfaction and participation in local government is that of trust. Some of...
Making it easier to interact with public service providers
By Thozi Ngeju: Makana Coordinator 2017 is dawning. With that, the test to see if our hard work has paid off. We’ve had a few workshops with some choice Makana Municipality personnel. Their input...
Unraveling the Mindsets of Stakeholders
By Professor Caroline Khene: Co-Director & Strategy & Evaluation Manager and Joshua Osah: Project strategist and evaluator When we think of strategy we try to think of some sort of plan, some sort of direction...