What levels really exist in Government responsiveness when looking at local government service delivery? Typical discussions in the field of digital citizen engagement have often assumed that government responsiveness exists as a single entity...
By Thozi Ngeju: Community Coordinator We launch in a few days’ time. All the hard work of putting together a baby such as MobiSAM will be put to the test. In principle, partners understand...
By Thozi Ngeju: Community Coordinator MobiSAM’s duty is smoothing communication between residents and the municipality. It’s a bit of good fortune that the Premier’s Office decided to initiate Operation Masiphathisane (let’s work together), because...
By Joshua Osah: Project strategist and evaluator As we look forward to the launch of MobiSAM in the first quarter of 2017, there is significant optimism that the effective use of the application will lead...