By Yeukai Mukorombindo This post seeks to highlight the role(s) and importance of civic education in implementing citizen participation initiatives within the administrative boundaries of Makana Municipality. Citizen participation can be defined as the participation...
By Rachel Sibande, Malawi Coordinator It is expected that inefficient mechanisms for citizen engagement in service delivery are not unique to Makana Muncipality. A sister project to MobiSAM has thus been launched in Malawi...
By Professor Hannah Thinyane: Co-Director Over a month has passed since we undertook our baseline study, which has given us enough time to start analyzing the way that citizens in Makana Municipality are using...
By Mwazvita Machiri: Project strategist and evaluator Effective communication is the key to improved service delivery. We live in an era where new technologies are being created and realized everyday. More effective ways are being...