By Rachel Sibande, Malawi Coordinator It is expected that inefficient mechanisms for citizen engagement in service delivery are not unique to Makana Muncipality. A sister project to MobiSAM has thus been launched in Malawi...
By Professor Hannah Thinyane: Co-Director Over a month has passed since we undertook our baseline study, which has given us enough time to start analyzing the way that citizens in Makana Municipality are using...
By Mwazvita Machiri: Project strategist and evaluator Effective communication is the key to improved service delivery. We live in an era where new technologies are being created and realized everyday. More effective ways are being...
By Joshua Osah: Project strategist and evaluator As we look forward to the launch of MobiSAM in the first quarter of 2017, there is significant optimism that the effective use of the application will lead...