What levels really exist in Government responsiveness when looking at local government service delivery? Typical discussions in the field of digital citizen engagement have often assumed that government responsiveness exists as a single entity...
By Hancu Louw: Citizen Engagement and Communications Officer Our Municipal district is facing a water crises. Dwindling water supplies and predictions of little rain during the next six month period means that, residents, business,...
By Hancu Louw, Communication and Citizen Engagement Officer There has been a significant increase in reports and engagement on the MobiSAM Facebook page during the first month of 2017. A 140% increase to a...
By Blessings Chavula for Mzinda, Malawi In 2014, Malawi held the first tripartite general elections where citizens voted for Councillors, MPs and Presidential candidates. The election was particularly special and unique for the Councillor...